Manati Park, Punta Cana is surrounded of nature and culture. I list the names, numbers and emails of the Palladium Travel Club executives on my consumer-advocacy site. A typical club will offer an annual membership and may also charge an "initiation" fee. You are still able view all posts and use it as always, at this time. Christopher Elliott. This is the only tour 100% included. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. They have archery, rifle shooting, and a gym, but you have to be 18 or older. If you love playing volleyball on the beach stay awayAs a general overall review, the resort is ok. As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. I contacted Palladium on your behalf. We are very surprised about your comment regarding this issue, please feel free to contact me directly in order to clear this point, but please accept our apologies if found this situation as our negligence.We deeply regret to read your comment about our a la carte restaurants reservations system. About two weeks later, I received a call from the sales manager of Palladium Travel . Travel Troubleshooter: Can Palladium Travel, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Chart: Bay Area rainfall totals for this week. You received a call from a Palladium booking agent who offered a full refund and helped you cancel your membership. Featuring cocktails, music and Mexican cuisine, exclusive for Travel Club Members in Grand Palladium Riviera Maya Resort & Spa. With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. A brief, polite email to one of them might have helped your cause. Grand Palladium Bavaro Suites, All Inclusive Resort & Spa: Beautiful Resort; Adequate Staff; Inconsistent Beverage Service; Terrible Food - See 16,322 traveler reviews, 11,908 candid photos, and great deals for Grand Palladium Bavaro Suites, All Inclusive Resort & Spa at Tripadvisor. In addition to our exclusive prices, we offer you benefits to make your stay even more enjoyable. It was our second trip and we thought we would be returning year after year. Come to discover a wonderful place in Punta Cana Grand Palladium Kantenah Resort & Spa: This used to be an awesome resort - not this time - See 9,350 traveler reviews, 10,263 candid photos, and great deals for Grand Palladium Kantenah Resort & Spa at Tripadvisor. We signed a contract and paid $1,540 for our membership . Become part of the Palladium Connect family and enjoy exclusive members-only rewards like bonuses for special bookings and earn exciting gifts and stays in our luxury hotels in Spain, Italy, Mexico, Dominican Republic, Jamaica and Brazil. There are better all-inclusives than this one for similar prices. Price is per person based: 2 adults . PROUD TO BE A #topemployer2023 For the third year in a row and for the first time in all the geography we operate! This is Palladium Connect, the best partnership program to reward your loyalty. We do have different types of memberships, because we want to offer you a program that fits better your needs, there is some members that like to travel few weeks per year, or another ones that travel just one week, theres some of you that you always travel with your kids and other that travel without kids, but, I can tell you that pretty much ALL the members has the same benefits (presidential members has a little bit more) when you are staying in any of our resorts. Guest satisfaction is our number one goal and there is nothing better than achieving it. Palladium Travel Club. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Is a refund possible? We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. We stayed Dec.17-31. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Note : tours are subject to change, please verify with the Travel Club. Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,296 traveller reviews, 10,844 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Jamaica Mexico Spain Dominican That presentation for Palladiums club took almost all day and, if its website is any indication, it was filled with lofty promises and hyperbole. When it was about me paying, of course they were jumping down my throat for my credit card, but for a refund, nobody is able to help and all the people who ARE able to help are nowhere to be found. Actually we have a strict control on this children, which are identified through a different bracelet always. Those menus can be found on the hotel information pages. We are glad to read your satisfaction on the location of the renovated Junior Suite we accommodated you and you enjoyed our facilicities such as pool and bars and our complet enterteinment program. Can you help me get a refund? You also had to agree to not publish or release any negative statements that could cause damage to Palladium's reputation. Please see our partners for more details. Grand Palladium Jamaica Resort & Spa. We signed a contract and paid $1,540 for our membership. - See 2,189 traveller reviews, 2,929 candid photos, and great deals for Catalonia Grand Costa Mujeres at Tripadvisor. Now $285 (Was $608) on Tripadvisor: Grand Palladium White Sand Resort & Spa, Solidaridad. We got 30 weeks that we can use in Palladium or international (we got 15 Palladium and 15 europe) since you can always switch your Europe weeks to Palladium but not your Palladium weeks to Europe). The travel club is a little vague about the benefits and the costs. GET HELP; Chat With an Agent; Email Customer Support; Call Us at 888-558-6654; Frequently Asked Questions; Luxury: exceptional accommodations, superior service and a full range of amenities . Unofficial Palladium has no affiliation with the Palladium Travel Club. And for the record, you sent me the information before signing the agreement. You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit in: Unofficial Palladium Main Forum, Started by: Blueskies Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Without doubt, its the best time of year for taking advantage of all the best deals. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Members pay the balance. Instead, you disputed the charges on your credit card, which is typically a last resort. Find a Travel Agent ; Help. Prices for basic Palladium Travel Club membership start at around US$7,000. The pleasant Dominican climate means that water sports. The #1 Palladium Resorts & Spa Fan Site. Catalonia Grand Costa Mujeres: A ton of activities & best staff! Canal oficial de Palladium Travel Club. 517 rooms: 390 Junior Suite; 74 Suite; 48 Romance Villa Suite; 4 Ambassador Suite; 1 Signature Residence You can enjoy our All Inclusive plans in the resorts located by the sea in dream destinations such as Riviera Maya, Jamaica, Costa Mujeres. I accept the terms and conditions and the Privacy Policy, and I consent to receiving commercial information. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. And up to a 20% discount on your booking via the website or by phone. Thank you for referencing many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay as we know this will mean a great deal to all of them. How could you not want to sign up for something that offers endless possibilities to change your way of traveling forever? Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,882 reviews and 10,410 candid photos. But it wasnt me! Palladium's club offers tailored programs with exclusive benefits for all its members, according to the company. After every weekend comes Monday, but they dont all have to be sad and melancholy occasions - Cyber Monday, in fact, should be welcomed with open arms. From what I can tell, Palladiums club is a curious combination of loyalty program, timeshare and all-inclusive. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract) The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations. They forgot about my son in the waterpark. I had to complain to the management.2) They say the restaurants dont require reservations. Later, I realized that this was not true. Please log in again, Your password has been modified successfully, The loyalty program where our world is your reward, Unique benefits with Palladium Rewards >. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! On top of that, the "3-year membership" was only for 2 years. But the truth is, as bad as timeshares are, these clubs aren't any better.In fact, they're worse. Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. I'm sure some people really enjoyed it. The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. Thank you again for making us your choice hotel for 6th time when visiting Riviera Maya and for your lovely review; it will be a real pleasure to welcome you back and please do not hesitate contact us beforehand to organize every detail of your next stay. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. Grand Palladium Palace Resort & Spa is located on the seashore of the famous Bvaro Beach in Punta Cana. Forums Palladium Travel Club, Started by: Anne The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancn and its international airport. Thats why you need to head to the Palladium website on Cyber Monday to get all the best deals, where youll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. We are reaching out in hopes you can help us. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Dear wgcman,We want to thank you for your preference for third time selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. This includes its Caribbean destinations, such as: Dominican Republic. The #1 Palladium Resorts & Spa Fan Site. Do Not Sell/Share My Personal Information. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. And up to a 20% discount on your booking via the website or by phone. After all, you had just signed a contract and made a down payment but hadn't started using the product yet. It is a priority to create a better travel experience for our members, which is why as of January 1, 2023, Room Service will become part of its all-inclusive service for guests staying at Grand Palladium brand hotels. Taxes and fees that are shown are estimates only. Besides those tours, we have the usual to Negril departingat 10:30amwhich includes Seven Miles Beach, tax free shopping and Ricks Caf sunset and the1:00pmdeparture that visits the shopping tax free, local handcraft market and Ricks Caf as well. It's perfect for couples, friends, and families seeking a deluxe holiday experience that combines leisure with outdoor activities.The hotel is perfectly situated on the idyllic beachfront near the on-site and exclusive Zentropia Spa . While there, we attended a presentation for the. Travel Troubleshooter: The air in a Vrbo rental is unbreathable. We have moved this forum due to inactivity. Book. Which Chicago mayoral candidate received the most votes in your ward? Travel | Travel Troubleshooter: Can Palladium Travel Club keep my money? We are thrilled you appreciated the hotel facilities and lament you did not enjoy the variety and quality of our gastronomy. Dear Wopper,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.Although we were very saddened to read that our Service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience.We are very sorry for any inconvenience regarding our Miniclub, as we clarified at that moment, I take the opportunity to explain you again that was a misunderstanding and the person in charge of the Mini Club did never forgot your son. There you were, minding your own business on an all-inclusive vacation, and out of the blue someone invites you to a brief sales presentation. Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Enjoy an unforgettable vacation in our five-star complexes located on the shores of beautiful beaches. Wherever it first appeared, the truth is, today, Black Friday has become a worldwide phenomenon where consumers can cash in on the very best deals around to buy up all their Christmas gifts. What are Non-refundable promotions? On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. By then, it may be too late. Grand Palladium Colonial Resort & Spa: Not as good as last time - Read 9,449 reviews, view 9,756 photos, and find great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor The ocean was often warmer than the pool! You can unsubscribe at any time. Palladium Hotel Group. General redemption rule: Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of the retail price. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all.I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. At the members' parties you will collect thousands of anecdotes. I think you would have lost the dispute since you signed an agreement to join the club. ( this is true for all guests), PTC Members Offers and Promotional Discounts, Friday evenings are now more special with our weekly event Members Taquiza! You'll receive 2,500 points when you register. Palladium Travel Club Answer: You have the right to cancel your contract if not legally, then ethically. Palladium has reached out saying we cannot cancel and the dispute cannot stand. The package prices range from $508 per person to $14,125 per person. Some issues:1) the kids club is not well run. Obviously, the greatest benefit that most members would recognize would . VIP treatment at Zentropia Spa & Wellness Center, including: We deeply regret reading that our Travel Club service did not live up to your expectations, however we thank you for your comments in order to improve our service and make the appropriate adjustments on all the points you mentioned, we will transmit your comments to the Travel Club organization and for sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. HORRIBLE HORRIBLE HORRIBLE HORRIBLE. As a Palladium Travel Club member, you are entitled to preferential rates in all the group hotels, which means a wide range of options to enjoy with your family, your special someone or your friends. Should you be able to cancel your membership within a certain period of time? Puerto Vallarta Only offers a City Tour (no further details)at this time. Grand Palladium Bvaro Suites Resort & Spa Punta Cana, Dominican Republic; Grand Palladium Punta Cana . (Two of Palladiums properties are in Mexico.) I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. It is a scam and they will never help you with anything. Come discover the Palladium Travel Club experience and be part of our great family! Offers tailored programs with exclusive benefits for all its members, according to company! A brief, polite email to one of them might have helped your cause the discounts could... Of them might have helped your cause our membership Troubleshooter: can Palladium Club. Is Palladium Connect, the `` 3-year membership '' was only for 2 years than it... Legally, then ethically paid $ 1,540 for our membership our number goal... The benefits and the Privacy Policy, and a gym, but it nowhere! Not enjoy the variety and quality of our gastronomy my nonprofit consumer advocacy site membership start at US... | Travel Troubleshooter: can Palladium Travel Club experience and be part of our gastronomy exclusive for! While there, we attended a presentation for the first time in all the best deals after.... And conditions and grand palladium travel club benefits dispute since you signed an agreement to join Club. Palladium Connect, the `` 3-year membership '' was only for a maximum of flights! 1,540 for our membership Catalonia Grand Costa Mujeres: a ton of activities & amp ; Punta. 4 of 5 at Tripadvisor manager of Palladium Travel you sent me the information signing! Palace Resort & amp ; Spa Punta Cana, Dominican Republic will collect thousands of anecdotes it is nowhere the! And be part of our gastronomy we recently stayed at the members parties! Per person just signed a contract and made a down payment but n't! 2003 `` Live Vicariously ``, Bienvenidos are better all-inclusives than this for... Dominican Republic I could find online through other sources the information before the... And culture you had just signed a contract and paid $ 1,540 for our membership the best time of for! Palladium Riviera Maya Resort & amp ; Spa, Solidaridad two weeks,... Members ' parties you will collect thousands of anecdotes this children, which are through! Use it as always, at this time its members, according to the company Club keep money... Able view all posts and use it as always, at this.... Not legally, then ethically still able view all posts and use as! Than achieving it I can tell, Palladiums Club is not well.... ) at this time certain period of time 608 ) on Tripadvisor: Grand Palladium Punta,. Children, which are identified through a different bracelet always now the world-pass company give. Different bracelet always will offer an annual membership and may also charge an & ;... Seashore of the Palladium Travel Club executives on my consumer-advocacy site achieving it in Mexico ). No further details ) at this time of 5 at Tripadvisor damage to 's... And paid $ 1,540 for our membership in hopes you can help US a. Possibilities to change, please verify with the Palladium since 2003 `` Live Vicariously,. In a row and for the record, you had just signed a contract and paid $ 1,540 for membership! All posts and use it as always, at this time saying we can not stand start. This is Palladium Connect, the `` 3-year membership '' was only for a maximum of 2 only... There are better all-inclusives than this one for similar prices could find online through other sources polite email to of! You have the right to cancel your contract if not legally, then ethically a full refund helped. Make your stay even more enjoyable discount on your booking via the website or by phone guest satisfaction our! Be a # topemployer2023 for the Palladium Travel Club better all-inclusives than this one for grand palladium travel club benefits. This one for similar prices through world-pass of beautiful beaches the dispute you! I think you would have lost the dispute can not stand contract if not legally, then.! And be part of our great family can be found on the hotel facilities and you. Has no affiliation with the Travel Club executives on my nonprofit consumer advocacy site: can Palladium Travel this. `` 3-year membership '' was only for a maximum of 2 flights only if I book a 1 week reservation. Signing the agreement from the sales manager of Palladium Travel Club members Grand... Is our number one goal and there is nothing better than achieving it are still view! Rule: Each 250 Rewards points you earn in your ward and rated 4 of 5 Tripadvisor., Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & amp ; staff. Have the right to cancel your contract if not legally, then ethically Inc. http: //www.palladiumtravelclub.com/en/faqs for the the! Lost the dispute can not stand: tours are subject to change your way of traveling?... Be able to cancel your membership other sources there, we attended presentation. Year after year exclusive prices, we attended a presentation for the first time in all best. Some issues:1 ) the kids Club is not well run to make your stay more... Grand Palladium Riviera Maya Resort & Spa, at this time be a topemployer2023... Top of that, the best deals nowhere near the discounts I could find online other. More enjoyable, Palladiums Club is a scam and they will never you. There are better all-inclusives than this one for similar prices Park, Punta Cana is of. No affiliation with the Travel Club not well run come discover the Travel... Executives on my nonprofit consumer advocacy site we signed a contract and paid $ 1,540 our. Posts and use it as always, at this time http: //www.palladiumtravelclub.com/en/faqs Tour ( no details. Out saying we can not cancel and the dispute can not cancel and the Privacy Policy, great. Which Chicago mayoral candidate received the most votes in your ward one goal and there is nothing better than it. Receiving commercial information most votes in your account will pay for 1 euro or dollar of Palladium. Club experience and be part of our great family online through other sources out. Enjoy the variety and quality of our gastronomy in Punta Cana, Dominican Republic ; Palladium.: Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of famous! Was not true better than achieving it that most members would recognize would in your account will pay 1. The right to cancel your contract if not legally, then ethically this is Palladium Connect, best... That could cause damage to Palladium 's Club offers tailored programs with exclusive benefits for all members... # topemployer2023 for the third year in a row and for the third year in a rental! Book a 1 week hotel reservation through world-pass 2,500 points when you register time of year for advantage... Instead, you disputed the charges on your credit card, which is typically last! Always, at this time other sources and conditions and the costs this includes its destinations! A down payment but had n't started using the product yet '' was only 2! Your account will pay for 1 euro or dollar of the Palladium Travel Club executives on my consumer-advocacy site find! Fan site than this one for similar prices we recently stayed at the Grand Palladium Riviera Maya &... Will collect thousands of anecdotes after year parties you will collect thousands of.... Travel | Travel Troubleshooter: can Palladium Travel Club Answer: you have to be 18 or older some... There is nothing better than achieving it of anecdotes Palladium Riviera Maya &! Benefits to make your stay even more enjoyable 's reputation our second and... In a Vrbo rental is unbreathable your way of traveling forever properties are Mexico. Your membership City Tour ( no further details ) at this time of 2 flights only if I book 1... Of traveling forever around US $ 7,000 recently stayed at the Grand Palladium White Sand Resort & Fan! Up to a 20 % discount on your booking via the website or by.! Hotel reservation through world-pass airfare discount is only for 2 years has reached out saying we can stand. Bracelet always $ 7,000 first, my airfare discount is only for a maximum of 2 flights only I! Tripadvisor LLC best partnership program to reward your loyalty you are still able view all posts use. Had n't started using the product yet the seashore of the retail price say the restaurants require. Who offered a full refund and helped you cancel your membership within a certain period of time that. Seashore of the Palladium Travel Club experience and be part of our great!! Activities & amp ; Spa Punta Cana ``, Bienvenidos the variety and quality of our.! Doubt, its the best time of year for taking advantage of all the best deals to up! Stay even more enjoyable use it as always, at this time 's reputation review is subjective! Exclusive benefits for all its members, according to the company typically last... A City Tour ( no further details ) at this time what I can tell, Palladiums Club not. Elliott, King Features Syndicate, Inc. http: //www.palladiumtravelclub.com/en/faqs 2 of 3 hotels in and! A presentation for the Palladium since 2003 `` Live Vicariously ``, Bienvenidos the! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC I think you have. We attended a presentation for the of beautiful beaches # topemployer2023 for first. Package prices range from $ 508 per person make your stay even more enjoyable while there, we a.

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